As we are well aware that Microsoft Outlook is a very helpful application that allows us to send and receive emails instantly. However, at times, it may start to give you a tough time by showing offline whenever you try to use it for the emailing purpose. This not only frustrates the user but also makes him think about what should be his next move to get rid of this issue. Most of the time, this issue can be easily fixed by upgrading your application via office.com/setup. But, sometimes, this is not enough and you have to fix it using other troubleshooting ways.
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Check the status. It should reconnect to the server and display Connected: Exchange Server or similar status in the status bar. If not, check the internet connection and then retry.
Method 2: Check and Install Pending Updates
Sometimes, updates can also lead to certain issues with the programs installed on Windows OS. Therefore, if there are any pending updates related to MS Office or Outlook, you should check and install them.
However, if you are experiencing the issue after installing the updates, revert or uninstall the updates and check your Outlook.
Method 3: Create a New Profile
To fix the Outlook stuck in offline mode error, you can also create a new Outlook profile. The steps are as follows:
In Outlook 2010, 2013, 2016, or 2019, click File > Account Settings > Manage Profiles.
Click Show Profiles > Add.
Enter the profile name and click OK.
You can now switch to this profile by navigating to File > Account Settings > Change Profile. This will close Outlook. Start it again and then choose the new profile name from the dropdown.